Question 1

Is HEYA free?

Accepted Answer

Yes, HEYA is completely free for individual artists. Create your profile, explore the community, apply to opportunities and manage your projects at no cost. Advanced options for organizations will be available soon.

Question 2

Who can join HEYA?

Accepted Answer

HEYA is open to all artists and cultural professionals: musicians, performers, dancers, visual artists, authors, models, stage technicians, as well as cultural organizations (venues, companies, labels, festivals, galleries, etc.). The platform is available in Belgium, France and gradually in other French-speaking countries.

Question 3

How do I create my profile?

Accepted Answer

Sign up in seconds with your email address. You will be guided through a short onboarding to choose your disciplines, skills and profile type. You can enrich your profile (bio, photo, portfolio, availability) at any time from the settings.

Question 4

Can I manage an organization on HEYA?

Accepted Answer

Yes. After creating your artist profile, you can create or join an organization. The organization space lets you manage your public page, your team, your opportunities and your events. Several members can manage the same organization with different roles.

Question 5

Is HEYA available outside Belgium?

Accepted Answer

HEYA is available in Belgium, France and Switzerland. The platform is available in French, Dutch and English. We plan to extend our presence to other French-speaking countries in the coming months.

Question 6

How does messaging work?

Accepted Answer

HEYA messaging lets you send private messages to any member of the community. You can start a conversation from an artist's or organization's profile. Messages are private and only visible to the participants of the conversation.

Question 7

Are my data secure?

Accepted Answer

Yes. HEYA complies with the GDPR and Belgian data protection law (DPA). Your data is never sold to third parties. You can request access, modification or deletion of your data at any time. See our privacy policy for more details.

Question 8

How is my data protected?

Accepted Answer

HEYA is GDPR compliant. Your data is hosted in Europe, encrypted and never sold to third parties. You can request access, modification or deletion of your data at any time.

Question 9

How do I delete my account?

Accepted Answer

Go to Settings > Danger zone and click 'Delete account'. Your data will be anonymised then permanently deleted after 90 days.

Question 10

How do I find opportunities?

Accepted Answer

Browse offers published by members and organizations, filter by discipline and apply in a few clicks from your profile.

Question 11

How do live sessions work?

Accepted Answer

Live sessions are video or in-person events: workshops, networking, conferences. Register from the Sessions page and get a reminder before the event.

Question 12

Can I use HEYA in French, English or Dutch?

Accepted Answer

Yes, HEYA is available in French, English and Dutch. You can switch language at any time from the selector at the top of the page.

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